Encourage patients to indicate why quitting is personally
important to them. Motivational information has the
greatest impact if it is relevant to a patient's disease
status or risk, family or social situation (e.g., having
children in the home), health concerns, age, gender, and
other important patient characteristics (e.g., prior
quitting experience, personal barriers to cessation).
Use open ended questions to explore patient
perceptions about quitting:
"How important do you think it is for you to
quit smoking?"
"What might happen if you quit?"
Use reflective listening to seek
shared understanding:
"So you think smoking helps you to maintain
your weight."
"What I have heard so far is that you enjoy
smoking. On the other hand, your boyfriend hates
your smoking and you're worried you might develop a
serious disease."
Normalize feelings and concerns:
"Many people worry about managing without
cigarettes."
Support the
patient's autonomy and right to choose or reject
change:
"I hear you saying you're not ready to quit
right now. I'm here to help when you are
ready."